Wednesday, January 30, 2019

Microsoft "actively investigating" widespread reports of black-screen errors preventing sign-ins to Xbox One

UPDATE: Xbox One issues and errors that users have been experiencing with their consoles this evening should now be resolved, Microsoft has said.

"The issues surrounding Xbox One console startup, sign-in, title update errors, and our status page have now been resolved," Microsoft's Xbox Support team wrote on its Twitter feed, "Thank you for sticking with us while our teams addressed these issues and we appreciate the reports. As always, we're here and we're listening."

In a separate post, Xbox Program Manager Brad Rossetti wrote that console service changes had been rolled back and that players should "please reboot to confirm the issue is fixed." According to Eurogamer's Tom Phillips, who's been perched diligently by his Xbox One throughout the evening's events, the rollback does indeed appear to have done the trick.

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from Eurogamer.net
by January 30, 2019 at 11:44AM

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